The Loyalty Program

No membership,
just good loyalty.

Your account, in one view

Earn on every lab service and use points when you decide. No up-front membership payment or tiers to debate. Strong rewards for frequent and large orders.

01What your account shows

The account record,
clearly.

The account page turns your linked loyalty record into a straightforward customer view.

01

No membership, no commitment

Worry-free loyalty without a membership commitment. Earn rewards on every service order. Redeem when you choose.

02

Rewards tiers.

Friend, Regular, or In Residence: Earn multipliers as your tier moves up automatically.

03

Generous 18-month expiration

Use points on your schedule. We actually <em>want</em> you to use them.

04

Recent activity.

Follow recent earning, adjustment, fixed reward, redemption, and expiration activity when logged into My Account.

02How to check it

Sign in, then follow
what your account reports.

Step 01Sign inOpen the customer account linked to your lab profile.
Step 02Review your balanceSee the latest confirmed available and lifetime point totals.
Step 03Check expiration datesReview any reported expiration deadlines for your points.
Step 04Redeem in storeAsk the team about the rewards currently available through the lab’s Square Loyalty program. Online redemption is not available yet.
03Program details

The view is read-only.
The rules come from the lab.

Earning, rewards, eligibility, and expiration follow the program rules in effect for your lab and loyalty account.

Your account reports the points and activity currently linked to you. It does not enroll an account, apply a reward, change a balance, or promise that a particular purchase qualifies.

04Good to know

Useful context,
without the fine-print guesswork.

The website is a read-only view of the loyalty record linked to your customer account.

Current program rules determine which activity earns points and which rewards are available.

Points can expire. When the program reports a deadline, your account shows the amount and date.

Online enrollment and reward redemption remain unavailable until the lab launches those features.

Your loyalty account

Keep an eye on
your points.

Sign in to review the latest confirmed balance, recent activity, and any upcoming expiration dates. Fixed reward options will appear only after redemption is launched.

View My Account →